CFPB Takes Action to Require National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency to Pay More than $5 Million for Student Loan Servicing Failures

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WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against the National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency (PHEAA) for multi-year servicing failures. The National Collegiate Student Loan Trusts purchase and securitize student loans, and PHEAA services the loans. The CFPB alleges that the defendants failed to respond

Continue ReadingCFPB Takes Action to Require National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency to Pay More than $5 Million for Student Loan Servicing Failures

CFPB Takes Action to Require National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency to Pay More than $5 Million for Student Loan Servicing Failures

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WASHINGTON, D.C. – La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés), tomó acciones (en inglés) contra las empresas National Collegiate Student Loan Trusts y Pennsylvania Higher Education Assistance Agency (PHEAA, siglas en inglés) por incumplir con la administración de préstamos estudiantiles por varios años. National Collegiate Student Loan Trusts

Continue ReadingCFPB Takes Action to Require National Collegiate Student Loan Trusts and Pennsylvania Higher Education Assistance Agency to Pay More than $5 Million for Student Loan Servicing Failures

CFPB Publishes Research Finding Higher Price Complexity Leads Consumers to Pay More

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WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) issued a new report that suggests consumers tend to pay more for products that have more complex pricing structures. The report is based on experiments with multiple rounds of buyers and sellers interacting in simple markets, and found that participants tended to pay more when

Continue ReadingCFPB Publishes Research Finding Higher Price Complexity Leads Consumers to Pay More

CFPB Publishes Research Finding Higher Price Complexity Leads Consumers to Pay More

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WASHINGTON, D.C. – La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) emitió un nuevo informe que sugiere que los consumidores tienden a pagar más por productos que tienen estructuras de precios más complejas. El informe se basa en experimentos hechos en múltiples rondas donde compradores y vendedores interactúan en

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CFPB Takes Action to Stop Illegal Junk Fees in Mortgage Servicing

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WASHINGTON, D.C. – La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés), publicó una edición de su Reporte de Supervisión (en inglés) describiendo las acciones de la agencia para combatir las tarifas inesperadas cobradas por administradores de hipotecas, así como el uso de otras prácticas ilegales. Los exámenes conducidos por

Continue ReadingCFPB Takes Action to Stop Illegal Junk Fees in Mortgage Servicing