CFPB Takes Aim at Double Billing and Inflated Charges in Medical Debt Collection

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WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) issued guidance to prevent families from being targeted by illegal medical debt collection tactics. The advisory opinion clarifies that debt collectors, which may include third-party “revenue cycle management” companies, are violating federal law when they collect on inaccurate or legally invalid medical debts. These illegal

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CFPB Report Highlights Challenges Facing Servicemembers and Veterans with Student Loans

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WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) released its annual report on the top financial concerns facing servicemembers, veterans, and military families. The report finds that active duty and veteran students are encountering many financial challenges, including difficulties getting help from student loan servicers and transcript withholding by colleges and universities as

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CFPB Proposes Amendment to Remittance Transfer Rule

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WASHINGTON, D.C. – La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) ha emitido hoy una propuesta de normativa que incluye una corta enmienda sobre las divulgaciones exigidas para ciertas transferencias internacionales de dinero. La enmienda propuesta le provee a los consumidores información más clara acerca del tipo de preguntas

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CFPB Takes Action to Stop Banks from Harvesting Overdraft Fees Without Consumers’ Consent

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WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) published guidance to help federal and state consumer protection enforcers stop banks from charging overdraft fees based on phantom opt-in agreements. Phantom opt-ins occur when banks claim they have customers’ consent to charge overdraft fees but there is no proof they actually obtained that consent.

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CFPB Sues Horizon Card Services and CEO Robert Kane for Illegally Baiting, Gouging, and Trapping Families in High-Fee Credit Cards

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WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today sued Horizon Card Services and its CEO Robert Kane for tricking consumers into signing up for its expensive membership credit card. Horizon’s credit card, which could come with almost $300 in annual fees on a card with a $500 credit limit, could only be used

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