Telstra Limited (Telstra) has paid a $394,380 penalty for failing to make required internet line speed checks while migrating customers from legacy networks to the NBN. An Australian Communications and…
The ACMA has directed Kangaroo Telecom Pty Ltd (trading as Telsim) to comply with the current provisions of the Telecommunications Consumer Protections (TCP) Code. The ACMA commenced an investigation following a referral…
The ACMA has today published an outcomes report in response to our recent TV prominence consultation. This report summarises stakeholder submissions and updates the ACMA’s preliminary views on a range…
The Australian Communications and Media Authority (ACMA) has released a first-of-its-kind telco customer complaints handling report, outlining the performance of the 34 largest telcos operating in Australia against three key…
The ACMA welcomes the announcement made today by Communications Alliance (CA) that it has published for public consultation its revised draft Telecommunications Consumer Protections Industry Code (TCP Code).The TCP Code,…
