Brief

Summary:

A webinar was hosted on January 24, 2024, to inform firms about the temporary changes made to complaint handling rules for motor finance agreements involving discretionary commission arrangements. The webinar aimed to help attendees understand these changes, their obligations, and addressed questions from the audience. The event was geared towards motor finance lenders, brokers, trade associations, professional bodies, and compliance consultants.

We hosted a webinar on 24 January 2024 to help firms understand the temporary changes we have made to handling rules for complaints about motor finance agreements involving a discretionary commission arrangement.  View our webinar to: understand the changes we have made hear about your obligations  listen to responses to the audience’s questions The webinar

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We hosted a webinar on 24 January 2024 to help firms understand the temporary changes we have made to handling rules for complaints about motor finance agreements involving a discretionary commission arrangement.  View our webinar to: understand the changes we have made hear about your obligations  listen to responses to the audience’s questions The webinar

This content is restricted.

Financial Conduct Authority

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