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Indonesia's Consumer Protection Law No. 8 of 1999 aims to safeguard consumers' rights and interests by outlining key provisions. These provisions include the Right to Information, Right to Safety, Right to Choose, Right to Redress, and Right to Education and Advocacy. The law also establishes an enforcement mechanism through the National Consumer Protection Agency (BPKN), which penalizes companies that violate the law. While the law is a step in the right direction, its effectiveness depends on strengthened enforcement and educational initiatives to ensure consumers are aware of their rights.
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