The Landmark Reform- India’s Consumer Protection Act of 2019

Summary:

The Consumer Protection Act of 2019 in India aims to protect consumer rights, promote transparency, and regulate market practices. Key objectives include:

Protections from unfair trade practices, misleading ads, and substandard products/services
Establishes a system of transparency and accountability
Sets up central and state Consumer Protection Authorities for regulatory oversight

Important provisions include:

Broadened definition of unfair trade practices with penalties
Explicit coverage of product liability, holding manufacturers accountable for defects and harm
Establishment of mediation centers for faster resolution of consumer disputes

Overall, the Act modernizes India's consumer protection regime, ensuring transparency and accountability for both consumers and service providers.