The Consumer Protection Law of 1976 in Global Context- Comparisons and Lessons

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Summary:

The Consumer Protection Law of 1976 in Mexico is compared to frameworks in the United States and the European Union to identify areas of strength and weakness. The US system is characterized by multiple agencies and laws, while the EU has a harmonized approach focusing on digital commerce. Mexico's centralized approach through PROFCO ensures uniform application, but the law lacks comprehensive provisions for digital commerce and cross-border consumer issues. Recommendations include revising the law to include digital commerce and online dispute resolution provisions, as well as integrating international consumer protection standards. The conclusion is that while the law has served Mexico well, it needs modernization to effectively address contemporary needs.

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