Evaluating the Enforcement Mechanisms under the Consumer Protection Act of 2019

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Summary:

The Consumer Protection Act of 2019 in India establishes a comprehensive framework to empower consumers and protect their rights. The Act sets up federal and state-level authorities, streamlined consumer courts, and mediation centers for quicker resolution of cases. However, the Act's effectiveness depends on its enforcement mechanisms, which may be hindered by bureaucratic delays, resource constraints, and gaps in public awareness. For the Act to succeed, ongoing assessment, resourcing, and public education are crucial to overcome these challenges and realize the full potential of the legislation.