Assessing the Impact of Italy’s 2014 Law on Consumer Rights

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Summary:

Italy's 2014 Law on Consumer Rights has been in place for six years, aiming to strengthen consumer protection mechanisms, particularly in digital transactions. This article assesses the law's success in achieving its objectives. Key findings indicate that the law has been successful in enhancing consumer awareness, providing practical utility as a legal tool, and promoting growth in secure online transactions. However, the law's limited scope and enforcement gaps pose challenges to its overall effectiveness. The article recommends broadening the scope to cover other consumer-related issues and strengthening enforcement by empowering regulatory bodies with better resources.

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