Telecommunications (Consumer Protection and Service Standards) Act 1999

The Telecommunications (Consumer Protection and Service Standards) Act 1999 outlines objectives and policies for the provision of telecommunications services. This includes universal service obligations, performance standards, and rules for payphones. The document also deals with contracts and grants, information disclosure, and a levy to fund broadband services. Moreover, it covers continued access to untimed local calls, ensuring customers can benefit from untimed calls outside standard zones. The objectives are to provide reliable and affordable telecommunications services to all Australians.