Investigation into the Canada Revenue Agency’s application of paragraph 22(1)(b) to refuse access to personal information

Enforcement Data protection Sanctions & Fines

Date: 5th Jun, 2025 Source: Office of the Privacy Commissioner of Canada (OPC) Country: Canada Original Source

Brief

The Canada Revenue Agency's (CRA) denial of a complainant's access to personal information under the Privacy Act was found to be well-founded. The CRA relied on exemptions that were not substantiated, withholding information related to grievances. A clear and direct connection between disclosure and harm was not demonstrated in each instance, with general assertions being insufficient.

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Office of the Privacy Commissioner of Canada (OPC)

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Investigation into the Canada Revenue Agency’s application of paragraph 22(1)(b) to refuse access to personal information

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Investigation into the Canada Revenue Agency’s application of paragraph 22(1)(b) to refuse access to personal information

Brief

Office of the Privacy Commissioner of Canada (OPC)

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