FCA calls on insurers to ensure they demonstrate fair value and good customer outcomes

Insurers and brokers have improved governance and oversight of how products are designed, managed, reviewed, and distributed, but many still cannot show how they are providing fair value to customers or that they were receiving good outcomes. In a report published today, the FCA set out issues with information sharing between insurers and brokers, and

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PwC fined £15 million for failing to alert the FCA to suspected fraudulent activity at London Capital & Finance plc

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The FCA has fined PricewaterhouseCoopers LLP (PwC) for failing to report to the regulator their belief that London Capital & Finance plc (LCF) might be involved in fraudulent activity. This is the first time the FCA has fined an audit firm. PwC encountered significant issues throughout their 2016 audit of LCF. A senior individual at

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FCA fines and bans Martin Sarl for dishonest and reckless conduct 

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The FCA has banned Martin Sarl from working in the financial services industry and fined him £5,021 for acting without honesty and integrity. Between 7 November 2017 and 24 October 2019, Mr Sarl, who was the sole director at Perry Prowse (Insurance Consultants) Ltd, failed to pass clients’ premiums to insurers, meaning that some customers

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FCA fines FXTB for unfair customer treatment practices 

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The FCA has fined Cypriot contract for differences (CFD) firm Forex TB Limited (FXTB) £276,100 for failing to treat its customers fairly, and for providing investment advice without being authorised to do so. CFDs are complex leveraged financial products used to speculate on the movement in prices on a wide range of assets. As a

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Financial regulator seeks to reduce burdens on firms and support growth

The rules governing financial services could be streamlined to reduce burdens on businesses, following a review launched by the FCA. The move comes after the introduction of the Consumer Duty, which makes sure that businesses deliver good outcomes for consumers when they buy financial products and services. The regulator is calling on industry to identify

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