The Australian Energy Regulator (AER) today released updated Guidance on the family violence protections in the Retail Rules. The Guidance covers energy retailers’ key responsibilities to customers affected by family…
Better practices for identifying and supporting consumers experiencing vulnerability Access the toolkit here
Callide Power Trading Pty Ltd (Callide Power Trading) has today been ordered by the Federal Court to pay a penalty of $9 million for breaches of the National Electricity Rules…
Callide Power Trading Pty Ltd (Callide Power Trading) has today been ordered by the Federal Court to pay a penalty of $9 million for breaches of the National Electricity Rules…
The Australian Energy Regulator (AER) has released a draft decision on the 2023−28 gas access arrangement variation proposal from AusNet Gas Services (AusNet). Draft decisionAfter receiving a proposal from AusNet…
