ACMA responds to TV prominence consultation
The ACMA has today published an outcomes report in response to our recent TV prominence consultation. This report summarises stakeholder submissions and updates the ACMA’s preliminary views on a range…
New report ranks Australian telco customer complaint performance
The Australian Communications and Media Authority (ACMA) has released a first-of-its-kind telco customer complaints handling report, outlining the performance of the 34 largest telcos operating in Australia against three key…
ACMA welcomes TCP Code consultation
The ACMA welcomes the announcement made today by Communications Alliance (CA) that it has published for public consultation its revised draft Telecommunications Consumer Protections Industry Code (TCP Code).The TCP Code,…
NetSIP directed to comply with scam rules
The ACMA has directed telco NETSIP PTY LTD (NetSIP) to comply with Australia’s phone scam rules after an ACMA investigation found it breached monitoring, information-sharing and reporting obligations.Under the Reducing…
ACMA invites comments on Australia’s telecommunications numbering plan and other instruments
With the current Numbering Plan, Pre-selection Determination, and Portability Suppliers Determination due to sunset in 2025, the ACMA has been reviewing these instruments to ensure the rules remain fit for…
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