Uber Eats courier wins payout with help of equality watchdog, after facing problematic AI checks

Summary:

An Uber Eats driver, Pa Edrissa Manjang, received a financial settlement after alleging that facial recognition checks required to access his work app were racially discriminatory. He was unable to access the app, leading to a loss of income. The Equality and Human Rights Commission (EHRC) and the App Drivers and Couriers Union (ADCU) supported his case, highlighting concerns about the use of Artificial Intelligence (AI) and automated processes, which can lead to discrimination and human rights abuses. The case emphasizes the need for transparency and openness from employers when using AI, particularly for low-paid workers in the gig economy.