The Consumer Dispute Mediation Committee must pay the full amount of the ‘higher level hospital room fee difference insurance money’ that was not paid to those who had duplicate ‘1st generation real loss insurance’

On 27/11/2024, the Korea Consumer Agency issued an update regarding "The Consumer Dispute Mediation Committee must pay the full amount of the 'higher level hospital room fee difference insurance money' that was not paid to those who had duplicate '1st generation real loss insurance'". The agency found that the committee's calculation method for the insurance claim was incorrect, leading to a dispute between the committee and an individual.