Brief

On January 10, 2025, the Cybersecurity and Infrastructure Security Agency issued an update regarding Schneider Electric PowerChute Serial Shutdown. A vulnerability in PowerChute Serial Shutdown versions prior to 1.3 could cause denial of access to the web interface when repeatedly requesting the /accessdenied URL.

View CSAF
1. EXECUTIVE SUMMARY

CVSS v4 6.3
ATTENTION: Exploitable remotely/low attack complexity
Vendor: Schneider Electric
Equipment: PowerChute Serial Shutdown
Vulnerability: Improper Authentication

2. RISK EVALUATION
Successful exploitation of this vulnerability could cause a denial of access to the web interface when someone on the local network repeatedly requests the /accessdenied URL.
3. TECHNICAL DETAILS
3.1 AFFECTED PRODUCTS
Schneider Electric reports the following versions of PowerChute Serial Shutdown are affected:

PowerChute Serial Shutdown: Versions 1.2.0.301 and prior

3.2 Vulnerability Overview
3.2.1 IMPROPER AUTHENTICATION CWE-287
An improper authentication vulnerability exists that could cause a denial of access to the web interface when someone on the local network repeatedly requests the /accessdenied URL.
CVE-2024-10511 has been assigned to this vulnerability. A CVSS v3.1 base score of 5.3 has been calculated; the CVSS vector string is (AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L).
A CVSS v4 score has also been calculated for CVE-2024-10511. A base score of 6.3 has been calculated; the CVSS vector string is (CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N).
3.3 BACKGROUND

CRITICAL INFRASTRUCTURE SECTORS: Critical Manufacturing
COUNTRIES/AREAS DEPLOYED: Worldwide
COMPANY HEADQUARTERS LOCATION: France

3.4 RESEARCHER
Schneider Electric reported this vulnerability to CISA.
4. MITIGATIONS
Schneider Electric recommends the following mitigations for the affected product:

PowerChute Serial Shutdown: Versions v1.2.0.301 and prior: Update to PowerChute Serial Shutdown: Version 1.3

For users to be informed of all updates, including details on affected products and remediation plans, subscribe to Schneider Electric's security notification service here:https://www.se.com/ww/en/work/support/cybersecurity/notification-contact.jsp
Schneider Electric strongly recommend the following industry cybersecurity best practices:

Locate control and safety system networks and remote devices behind firewalls and isolate them from the business network.
Install physical controls so no unauthorized personnel can access your industrial control and safety systems, components, peripheral equipment, and networks.
Place all controllers in locked cabinets and never leave them in the "Program" mode.
Never connect programming software to any network other than the network intended for that device.
Scan all methods of mobile data exchange with the isolated network such as CDs, USB drives, etc. before use in the terminals or any node connected to these networks.
Never allow mobile devices that have connected to any other network besides the intended network to connect to the safety or control networks without proper sanitation.
Minimize network exposure for all control system devices and systems and ensure that they are not accessible from the Internet.
When remote access is required, use secure methods, such as Virtual Private Networks (VPNs). Recognize that VPNs may have vulnerabilities and should be updated to the most current version available. Also, understand that VPNs are only as secure as the connected devices.

For more information refer to the Schneider Electric Recommended Cybersecurity Best Practices document and the associated Schneider Electric Security Notification SEVD-2024-345-01 in PDF and CSAF.
CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.
Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B–Targeted Cyber Intrusion Detection and Mitigation Strategies.
Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.
CISA also recommends users take the following measures to protect themselves from social engineering attacks:

Do not click web links or open attachments in unsolicited email messages.
Refer to Recognizing and Avoiding Email Scams for more information on avoiding email scams.
Refer to Avoiding Social Engineering and Phishing Attacks for more information on social engineering attacks.

No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.
5. UPDATE HISTORY

January 10, 2025: Initial Publication

Highlights content goes here...

Purpose:
The purpose of this update is to inform stakeholders about a critical vulnerability identified in Schneider Electric’s PowerChute Serial Shutdown product, which could cause denial-of-service attacks when exploited remotely with low attack complexity.

Effects on Industry:
The affected industry sectors are Critical Manufacturing, and the update has worldwide implications. The exploitation of this vulnerability could lead to disruptions in industrial control systems, potentially resulting in significant economic losses and operational downtime.

Relevant Stakeholders:
Schneider Electric customers who use PowerChute Serial Shutdown versions prior to 1.3 are directly affected. Other stakeholders include organizations that rely on Schneider Electric’s products for critical infrastructure management and those operating in the manufacturing sector.

Next Steps:
Users of PowerChute Serial Shutdown version 1.2.0.301 and earlier should update to the latest version, 1.3, as recommended by Schneider Electric. To stay informed about updates and security notifications, subscribers can register for Schneider Electric’s security notification service. Additionally, stakeholders are encouraged to follow industry-standard cybersecurity best practices, such as isolating control systems networks, implementing physical controls, and minimizing network exposure.

Any Other Relevant Information:
There has been no reported public exploitation of this vulnerability at the time of publication. CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets and to report any suspected malicious activity to CISA for tracking and correlation against other incidents. Furthermore, users are advised to exercise caution when dealing with unsolicited email messages by not clicking web links or opening attachments and following best practices for avoiding social engineering attacks.

Cybersecurity and Infrastructure Security Agency

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