Procon-SP will monitor complaints about improper calls to assist Anatel in the analysis of the new call identification system

"On 03/09/2025, the National Consumer Protection Agency (Procon) issued an update regarding Procon-SP will monitor complaints about improper calls to assist Anatel in the analysis of the new call identification system. The monitoring period is expected to last 90 days, during which time consumers are encouraged to document and report unwanted calls, providing detailed information that can aid in identifying potential abuses and assisting companies in detecting fraud."