New survey explores business views and practices on privacy-related issues, including AI

Summary:

The Office of the Privacy Commissioner of Canada (OPC) has released the results of its latest survey on business views and practices on privacy-related issues, including artificial intelligence (AI). Key findings include:

12% of businesses collect personal information from minors
6% of Canadian companies currently use AI, with nearly a quarter planning to use it in the next five years
80% of businesses consider the protection of customers' personal information to be of high or extremely high importance
88% of companies are at least moderately aware of their responsibilities under Canada's privacy laws and have taken steps to comply
* Common actions taken to manage privacy obligations include designating a privacy officer, having procedures for complaints and access requests, and providing staff with privacy training

The survey aims to better understand business awareness and approaches to privacy protection, informing the OPC's development of guidance for organizations and enhancing outreach efforts.