Brief

"On March 14, 2025, Energy Ministers agreed to the approach for Better Energy Customer Experiences (BECE), reflecting a commitment to strong consumer protections. To inform this process, feedback from interested parties is being sought through a consultation period extended until June 6, 2025." " Views are invited on prioritizing existing and emerging issues in BECE, reliance on previous review recommendations, and approaches to addressing identified problems."

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Department of Climate Change

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