Investigation into boiler company over ‘green’ claims

Summary:

The Competition and Markets Authority (CMA) is investigating Worcester Bosch, a leading UK boiler brand, over concerns that its advertising and labelling of 'hydrogen-blend ready' home boilers may be misleading and confusing consumers. The CMA will focus on whether the marketing claims made by Worcester Bosch about its boilers, which range in price from u00a31500 to u00a33200, accurately convey the environmental benefits and capabilities of these products. The investigation will examine several marketing practices, including labels, text, and information on the use of hydrogen, and descriptions of the environmental benefits of 'hydrogen-blend ready' boilers. The CMA has also launched a video and published guidance for shoppers on their consumer rights and key questions to ask when buying green home heating or insulation products.