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Title: Penny Appeal faces enforcement action for unsolicited marketing texts

Summary: Penny Appeal has been found to have sent unsolicited text messages to individuals without their consent, despite guidance provided to improve compliance. The Fundraising Regulator and the Information Commissioner's Office (ICO) have taken enforcement action to protect the public from such unwanted marketing. The penalization of Penny Appeal serves as a reminder that charities must ensure they have valid consent to contact recipients of direct marketing messages, abiding by the law and the Code of Fundraising Practice.

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“Penny Appeal inundated people with text messages, with no regard for their consent or their right to opt out. This is unacceptable and we will act decisively to protect the public from unsolicited marketing texts. Despite providing advice and guidance to improve this charity’s compliance we were left with no choice but to take enforcement

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“Penny Appeal inundated people with text messages, with no regard for their consent or their right to opt out. This is unacceptable and we will act decisively to protect the public from unsolicited marketing texts. Despite providing advice and guidance to improve this charity’s compliance we were left with no choice but to take enforcement

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Information Commissioner's Office

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