Brief

Summary:

Clyde Valley Housing Association's recent data breach occurred due to a clear oversight in preparing to launch its new customer portal. According to the regulator, the breach highlights the importance of ensuring appropriate security measures are in place when launching new products, thoroughly testing them with data protection considerations, and training staff accordingly.

“While new digital products and services can improve the experience for customers, these must not come at the cost of the security of personal information. This breach was the result of a clear oversight by Clyde Valley Housing Association when preparing to launch its new customer portal. “We expect all organisations to ensure they have

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“While new digital products and services can improve the experience for customers, these must not come at the cost of the security of personal information. This breach was the result of a clear oversight by Clyde Valley Housing Association when preparing to launch its new customer portal. “We expect all organisations to ensure they have

This content is restricted.

Information Commissioner's Office

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