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Brief
"On September 12, 2024, the U.S. Department of Health and Human Services Office for Civil Rights secured an agreement with MultiCare Health Systems to resolve complaints alleging failure to provide auxiliary aids and services to patients who are deaf or hard of hearing, blind or low vision, or both. The agreement requires MultiCare to designate a point person, develop policies, train staff, compensate impacted individuals, and establish monitoring reports."
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