Health plans will have 60 days to prepare a proposal to improve customer service

News Consumer protection General Updates

Date: 10th Dec, 2024 Source: Ministry of Justice and Public Security (MJSP) Country: Brazil Original Source

Brief

"On 10/12/2024, the Ministry of Justice and Public Security (MJSP) issued an update regarding Health plans will have 60 days to prepare a proposal to improve customer service. The move aims to address issues such as unilateral contract cancellations, lack of transparency in information provided to consumers, and inadequate communication about cancellation procedures."

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Ministry of Justice and Public Security (MJSP)

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Health plans will have 60 days to prepare a proposal to improve customer service

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Health plans will have 60 days to prepare a proposal to improve customer service

Brief

Ministry of Justice and Public Security (MJSP)

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