Guidance: User research at the UK Intellectual Property Office

Summary:

The UK Intellectual Property Office (IPO) is conducting user research to improve its intellectual property services. The IPO is seeking participants to share their experiences and thoughts on its services. To get involved, individuals can sign up by filling out a survey, which will help determine their eligibility for user research activities. These activities may include one-on-one or group conversations, surveys, or feedback sessions on new designs or processes. The IPO is interested in meeting with anyone who interacts with the UK IPO, including individuals who own intellectual property, legal professionals, and researchers. Participants' data rights are respected, and they can opt-out of receiving invitations to user research sessions at any time.