FTC Takes Action Against Tax Prep Company H&R Block For Wiping Consumers’ Data, Deceptively Marketing ‘Free’ Online Filing

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Summary:

The Federal Trade Commission (FTC) has filed a complaint against H&R Block, a tax preparation company, for allegedly engaging in unfair and deceptive business practices. The FTC alleges that H&R Block's online tax filing products present consumers with obstacles that pressure them into overpaying for their services. Specifically, the company is accused of deleting tax data when consumers attempt to downgrade to more affordable products, and deceptively marketing its products as "free"" when they are not free for many consumers. The FTC has voted to issue an administrative complaint