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The Federal Trade Commission (FTC) recently released its Fiscal Year 2023 Annual Report, highlighting the agency's efforts to protect consumers and promote competition. The report details the FTC's work in enforcing antitrust and consumer protection laws, including efforts to protect privacy, prevent fraud, and promote fair competition. Some key actions taken by the FTC in FY 2023 include suing Amazon for deceptive business practices, announcing the largest telemarketing sweep in U.S. history, and taking action against companies that violate consumer privacy. The report also highlights the agency's efforts to block anticompetitive mergers and halt anticompetitive practices that harm consumers and small businesses.

Summary:
The FTC's FY 2023 Annual Report highlights the agency's efforts to protect consumers and promote competition through enforcement of antitrust and consumer protection laws, including actions taken against deceptive business practices, fraud, and violations of consumer privacy.

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For Release

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Report highlights FTC staff’s work to protect consumers and promote competition

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Following Public Service Recognition Week, the Federal Trade Commission released its Fiscal Year 2023 Annual Report outlining the agency’s work to protect consumers and promote competition.

“The FTC is focused on ensuring that American consumers, workers, and entrepreneurs can enjoy honest markets and the economic liberty that fair and free competition provides,” said FTC Chair Lina M. Khan. “As detailed in this report, the work of our talented and dedicated staff in FY 2023 made Americans’ lives better in meaningful and material ways—from safeguarding people’s access to affordable healthcare to protecting people’s sensitive data from unchecked surveillance.”

The report lays out the Commission’s work to vigorously enforce the nation’s antitrust and consumer protection laws in a constantly evolving modern economy. As artificial intelligence and algorithmic decision-making tools proliferated, the FTC’s enforcement and policy efforts have been forward-looking—enabling the agency to stay on the cutting edge as these technologies develop.

In FY 2023, the FTC made programmatic strides to protect Americans’—and especially children’s—privacy; hold companies that defraud the public accountable; stop companies from hiking prices with needless junk fees; shut down subscription tricks and traps; make clear there is no AI exemption for the laws on the books; and ensure that domestic manufacturers, independent repairers, and other small businesses can compete on a level playing field. As part of its work to protect consumers, the FTC in FY 2023:

  • Sued Amazon for engaging in a years-long effort to enroll consumers into its Prime program without their consent while knowingly making it difficult for consumers to cancel their Prime subscriptions;
  • Announced the largest telemarketing sweep in U.S. history, in partnership with more than 100 federal and state law enforcers, targeting operations responsible for billions of illegal robocalls to Americans;
  • Filed a lawsuit against owners of a money-making scheme that claimed to use artificial intelligence to boost earnings for consumers’ e-commerce storefronts; and  
  • Took action to protect Americans’ privacy by bringing several cases. They included actions against Amazon and Microsoft for violating the Children’s Online Privacy Protection Act, against BetterHelp for deceiving users about their health data sharing practices, against the maker of the Premom app for violating the Health Breach Notification Rule, and against Ring for failing to stop employees from viewing customer videos and hackers from taking control of consumers’ accounts, cameras, and videos.

The FTC also continued to deploy its full toolkit to block anticompetitive mergers, halt anticompetitive practices to monopolize markets, and prevent businesses from using unfair tactics to gain an advantage. In critical sectors across the economy, the agency brought important and justified, yet challenging, theories and cases and pursued bold remedies to fully restore and prevent competitive harms. In addition to the FTC’s enforcement work, the agency worked to update U.S. federal enforcers’ merger policy to reflect market realities and help courts develop and clarify the law through amicus briefs. This work included:

  • Taking action, in partnership with 17 state attorneys general, against Amazon by alleging the company illegally maintained its monopoly power and raised prices for sellers and shoppers;
  • Filing a lawsuit against U.S. Anesthesia Partners and private equity firm Welsh Carson for engaging in a multi-year scheme to monopolize anesthesiology practices in Texas, driving up the prices of anesthesia services for Texas patients to increase profits; and
  • Blocking anticompetitive mergers in sectors across the economy, including the world’s largest health care data provider, IQVIA’s, proposed acquisition of Propel Media, Inc.

Across the agency’s work, the FTC continued to prioritize opening its doors to hear from Americans across the country—including through Open Commission Meetings, comment dockets, public workshops, and listening forums. 

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The Federal Trade Commission works to promote competition, and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. You can learn more about consumer topics and report scams, fraud, and bad business practices online at ReportFraud.ftc.gov. Follow the FTC on social media, read our blogs and subscribe to press releases for the latest FTC news and resources.

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Summary:

The Federal Trade Commission (FTC) is a government agency responsible for enforcing federal competition and consumer protection laws to prevent anticompetitive, deceptive, and unfair business practices. The FTC’s Fiscal Year 2023 Annual Report highlights the agency’s work to protect consumers and promote competition.

The report outlines the FTC’s efforts to vigilantly enforce antitrust and consumer protection laws in a rapidly evolving modern economy. The agency made significant strides in protecting Americans’ privacy, holding companies accountable for fraud, stopping excessive fees, and ensuring small businesses can compete fairly.

Some notable accomplishments include:

Suing Amazon for enrolling consumers in its Prime program without consent
Announcing the largest telemarketing sweep in US history, targeting operations making illegal robocalls
Filing a lawsuit against owners of a money-making scheme using artificial intelligence
Protecting Americans’ privacy by bringing cases against Amazon, Microsoft, BetterHelp, Premom, and Ring

The FTC also continued to block anticompetitive mergers, halt unfair business practices, and stop companies from using deceptive tactics. The agency worked to update federal merger policy and developed remedies to restore competition.

The report emphasizes the FTC’s commitment to promoting competition and protecting consumers. The agency prioritizes engaging with the public, fostering open communication, and providing resources to help Americans avoid scams and fraud.

Key Takeaways:

The FTC is dedicated to enforcing federal competition and consumer protection laws
The agency has made significant progress in protecting Americans’ privacy and promoting competition
Notable accomplishments include suing Amazon, announcing the largest telemarketing sweep, and filing lawsuits against owners of a money-making scheme and companies violating privacy regulations
The FTC continues to deploy its toolkit to block anticompetitive mergers, halt unfair business practices, and stop companies from using deceptive tactics

Federal Trade Commission

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