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About the FTC
Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity.
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For Your Information,
Letter to CFPB details FTC’s work in 2022,
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The Federal Trade Commission has provided the Consumer Financial Protection Bureau (CFPB) with its annual summary of activities to protect consumers in the debt collection arena.
The summary is used by CFPB in its annual report to Congress, released today, on the activities of both agencies, who share law enforcement responsibility in this area.
In the summary, the Commission highlights its multi-faceted work covering the debt collection market to protect consumers and small businesses, including:
- litigating two cases against debt collection operations who, the FTC charged, used a variety of illegal tactics to target small businesses with threats about supposed debts;
- issuing more than $1.27 million refunds to consumers harmed by unlawful debt collection practices;
- halting collections of millions of dollars in debt that originated from illegal financing and sales practices;
- providing tens of millions of people educational materials, in both English and Spanish, informing them about their rights, and educating debt collectors about their responsibilities, under the FDCPA and FTC Act.
The lead staff attorney on this matter for the FTC is Naomi Takagi in the Bureau of Consumer Protection.
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The Federal Trade Commission works to promote competition and protect and educate consumers. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.
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