Brief

Summary:

The Federal Trade Commission (FTC) has announced a settlement with Marco Manzi, the ringleader of a student loan debt relief scam, which will permanently ban him from the debt relief industry and require him to turn over assets. The scam, operated by Express Enrollment LLC and Intercontinental Solutions LLC, pretended to be affiliated with the U.S. Department of Education and used false promises of loan forgiveness to trick students into signing up. The scammers pocketed approximately $8.8 million in junk fees. The FTC has resources on how to avoid student loan debt relief scams and offers free assistance with student loans.

Enforcement

We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices.

View Enforcement

,

Search or browse
the Legal Library

Find legal resources and guidance to understand your business responsibilities and comply with the law.

Browse legal resources

,

Take action

,

Competition Matters

,

,

Policy

We work to advance government policies that protect consumers and promote competition.

View Policy

,

Search or browse
the Legal Library

Find legal resources and guidance to understand your business responsibilities and comply with the law.

Browse legal resources

,

Take action

,

Technology Blog

,

Staff in the Office of Technology

,

,

Advice and Guidance

Learn more about your rights as a consumer and how to spot and avoid scams. Find the resources you need to understand how consumer protection law impacts your business.

,

Take action

,

Consumer Advice

,

Business Guidance

,

Servicemembers:
Your tool for financial readiness

Visit militaryconsumer.gov

,

Get consumer protection basics, plain and simple

Visit consumer.gov

,

Learn how the FTC protects free enterprise and consumers

Visit Competition Counts

,

Looking for competition guidance?

Competition Guidance

,

News and Events

,

,


,

Sign up for the latest news

Follow us on social media

         

,

About the FTC

Our mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education.

Learn more about the FTC

,

Looking for legal documents or records? Search the Legal Library instead.

,

Looking for legal documents or records? Search the Legal Library instead.

,

For Release

,

Settlement with final defendant resolves case

,

,

The ringleader of a student loan debt relief scam will be permanently banned from the debt relief industry and is required to turn over assets as part of a settlement with the Federal Trade Commission.

The settlement with Marco Manzi resolves FTC charges involving the student loan debt relief scheme. The FTC charged that Manzi, Ivan Esquivel, and Robert Kissinger, operators of Express Enrollment LLC (also doing business as SLFD Processing) and Intercontinental Solutions LLC (also doing business as Apex Doc Processing LLC), pretended to be affiliated with the U.S. Department of Education and used “Biden Loan Forgiveness” or similar names to trick students into signing up for their student debt relief scheme. The FTC said that Apex operators pocketed approximately $8.8 million in junk fees by luring students with false promises of loan forgiveness.

The FTC announced a settlement in February 2024 with the other defendants in the case, Esquivel, Kissinger and the corporate defendants, which imposed similar requirements as the proposed order against Manzi.

The FTC has resources on how to avoid student loan debt relief scams at ftc.gov/StudentLoans. Consumers can get assistance with their student loans for free at StudentAid.gov.

The Commission vote authorizing the staff to file the stipulated final order was 3-0. The FTC filed the final order in the U.S. District Court for the Central District of California. The Court approved the final order on March 15, 2024.

The staff attorneys for this matter are Carlton Mosley and Gregory Ashe of the FTC’s Bureau of Consumer Protection.

,

The Federal Trade Commission works to promote competition and protect and educate consumers.  The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

,

Office of Public Affairs

,

202-326-2565

Highlights content goes here...

Summary:

The Federal Trade Commission (FTC) is a government agency responsible for enforcing federal competition and consumer protection laws. The FTC prevents anticompetitive, deceptive, and unfair business practices through law enforcement, research, and education.

The document provides information on the FTC’s effort to protect consumers and promote competition, including:

1. Enforcement: The FTC enforces federal laws that prevent anticompetitive and unfair business practices, promoting a fair and competitive marketplace.
2. Policy: The agency works to advance government policies that protect consumers and promote competition, providing public comment opportunities and policy statements.
3. Technology Blog: The FTC offers guidance on consumer protection and technology, providing advice on spotting and avoiding scams, and reporting fraud and identity theft.
4. Consumer Advice: The FTC provides resources for consumers, including information on shopping, donating, identity theft, and online security. The agency also offers guidance on avoiding scams and reporting fraud.
5. Business Guidance: The FTC provides resources for businesses, including guidance on advertising, marketing, credit and finance, and privacy and security.
6. News and Events: The agency publishes updates on recent enforcement actions, including a settlement with a student loan debt relief scam operator who will be permanently banned from the debt relief industry and required to turn over assets.
7. About the FTC: The agency’s mission is to protect the public from deceptive or unfair business practices and from unfair methods of competition.

The FTC provides various resources for consumers, businesses, and servicemembers, including online guides, blogs, and phone numbers for reporting fraud and seeking assistance.

Federal Trade Commission

Quick Insight
RADA.AI
RADA.AI
Hello! I'm RADA.AI - Regulatory Analysis and Decision Assistance. Your Intelligent guide for compliance and decision-making. How can i assist you today?
Suggested

Form successfully submitted. One of our GRI rep will contact you shortly

Thanking You!

Enter your Email

Enter your registered username/email id.

Enter your Email

Enter your email id below to signup.

Enter your Email

Enter your email id below to signup.
Individual Plan
$125 / month OR $1250 / year
Features
Best for: Researchers, Legal professionals, Academics
Enterprise Plan
Contact for Pricing
Features
Best for: Law Firms, Corporations, Government Bodies