FCAC calls on banks to ensure their customers are fully benefiting from e-alerts

News Consumer protection Reports

Date: 20th Mar, 2025 Source: Financial Consumer Agency of Canada Country: Canada Original Source

Brief

On March 19, 2025, the Financial Consumer Agency of Canada issued an update regarding FCAC calls on banks to ensure their customers are fully benefiting from e-alerts. The review found that while small and medium-sized banks took steps towards implementing electronic alerts (e-alerts), there were several areas for improvement, including delays, incomplete information, or missing contact details.

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Financial Consumer Agency of Canada

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FCAC calls on banks to ensure their customers are fully benefiting from e-alerts

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FCAC calls on banks to ensure their customers are fully benefiting from e-alerts

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Financial Consumer Agency of Canada

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