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Brief
On 25/03/2025, the Financial Conduct Authority issued an update regarding FCA outlines next steps on Consumer Duty rule review. The regulator proposes to review expectations for mortgages and lending, simplify communications about savings accounts, and revisit rules for businesses with customers outside the UK. This is part of their efforts to streamline regulations, reduce burdens on businesses, and improve outcomes for consumers following the introduction of the Consumer Duty.
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