EBA identifies payment fraud, indebtedness and unwarranted de-risking as key issues affecting consumers in the EU

On March 26, 2025, the European Banking Authority (EBA) issued an update regarding EBA identifies payment fraud, indebtedness and unwarranted de-risking as key issues affecting consumers in the EU. The Report highlights that payment fraud remains the most significant issue, with new types of scams emerging, including social engineering techniques. Indebtedness and unwarranted de-risking also pose significant challenges, particularly for vulnerable consumers, such as migrants, refugees, and individuals with poor financial histories.