Brief

Summary:

The Australian Community Attitudes to Privacy Survey (ACAPS) 2023, conducted by the Office of the Australian Information Commissioner (OAIC), reveals a significant concern among Australians regarding data breaches as the biggest privacy risk they face today. Key findings include:

47% of respondents experienced a data breach in the past year, with 62% considering the protection of personal information a major concern in their life.
84% want more control and choice over the collection and use of their information, with nine in 10 Australians wanting businesses and government agencies to do more to protect personal information.
Most respondents are concerned about organisations sending customers' information overseas, and nearly all want conditions in place before using artificial intelligence to make decisions that might affect them.
There is a strong desire for organisations to do more to advance privacy rights, including minimising the amount of information collected, taking extra steps to protect it, and deleting it when no longer required.

The survey provides insights into Australians' privacy attitudes and experiences, highlighting areas where organisations can improve their practices to build trust with the community.

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Office of the Australian Information Commissioner

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