Consumer rights: Council adopts position on measures to facilitate dispute resolution

News Consumer protection English Law & Policy Updates

Date: 25th Sep, 2024 Source: European Council Country: European Union Original Source

Brief

The Council has today adopted its negotiating mandate on a package of measures to adapt the alternative dispute resolution (ADR) framework to the challenges of the digital world. Many consumers facing a disagreement with a company refuse to litigate due to the small sums involved, lengthy procedure times or a lack of confidence in the

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Consumer rights: Council adopts position on measures to facilitate dispute resolution

Brief

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