Consumer protection underpins AER’s 2024-25 compliance and enforcement outcomes

On 23/07/2025, the Australian Energy Regulator (AER) issued an update regarding "Consumer protection underpins AER’s 2024-25 compliance and enforcement outcomes". The report highlights key achievements, including over $53 million in penalties from court outcomes and infringement notices, two enforceable undertakings accepted, and 13 compliance publications developed. These efforts demonstrate the AER's commitment to protecting consumers, particularly those experiencing vulnerability, and ensuring a secure and reliable energy supply.