Brief

On 09/01/2025, the French Competition Authority issued an update regarding Consumer product and services rating systems: the Autorité de la concurrence provides guidance in the light of competition rules. The Autorité analysed the competitive functioning of the rating systems sector, launched a public consultation with stakeholders, and found that rating systems meet consumer expectations, encourage innovation, and stimulate competition.

Last February, the Autorité de la concurrence decided to start inquires ex officio to analyse the competitive functioning of the rating systems sector, which aims to provide consumers with information on the sustainability-related characteristics of consumer products and services.
As part of the inquiry, the Autorité then launched a public consultation in April 2024 and consulted a large number of stakeholders directly or indirectly involved in the development or operation of rating systems: rating system publishers, companies and civil society players (NGOs and consumer associations).
In this opinion, the Autorité finds that rating systems are booming in many sectors. Although the systems cover a wide range of sectors, products and services and are therefore extremely diverse, all the systems share the same objective of providing a graded assessment of a product or service in order to make a range of information available to consumers.
In particular, the Autorité stresses that, by providing simplified, educational information to consumers on sustainability-related characteristics, the systems meet certain consumer expectations, encourage companies to innovate, and can help to stimulate competition in the product or service markets assessed.
In this opinion, and without prejudice to the European Commission Guidelines on Horizontal Cooperation Agreements, the Autorité provides guidance to help stakeholders understand rating systems in the light of competition rules.

Press release of 9 January 2025
Consumer product and services rating systems: the Autorité de la concurrence provides guidance in the light of competition rules

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Purpose
The Autorité de la concurrence has initiated an inquiry ex officio to analyze the competitive functioning of the rating systems sector, which provides consumers with information on the sustainability-related characteristics of consumer products and services. This move aims to ensure that the rating systems operate fairly and do not stifle competition. The Autorité has also launched a public consultation to gather input from stakeholders involved in the development or operation of rating systems.

Effects on Industry
The inquiry is expected to have significant effects on the rating systems industry, as it seeks to understand how these systems function competitively. The Autorité’s findings may lead to changes in the way companies develop and operate rating systems, potentially influencing consumer choices and product innovation. The inquiry may also encourage companies to be more transparent about their sustainability-related characteristics.

Relevant Stakeholders
The stakeholders affected by this update include rating system publishers, companies, civil society players (NGOs and consumer associations), and consumers. These groups will need to respond to the Autorité’s consultation and consider how they can ensure that their rating systems comply with competition rules. Companies involved in product development and marketing may also be impacted, as they will need to adapt to any changes resulting from the inquiry.

Next Steps
The next steps for stakeholders include participating in the public consultation and responding to the Autorité’s questions. This is an opportunity for companies, civil society players, and consumers to provide input on how rating systems can operate fairly and promote competition. The Autorité will use this feedback to inform its opinion on the competitive functioning of the rating systems sector.

Any Other Relevant Information
The Autorité de la concurrence has provided guidance on rating systems in light of competition rules, emphasizing that these systems should not harm consumers or stifle innovation. This guidance is intended to help stakeholders understand how rating systems can operate fairly and promote competition. The inquiry’s findings will also inform the Autorité’s understanding of how rating systems function competitively, potentially leading to further updates on this topic in the future.

French Competition Authority

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