CMA calls on grocery stores to make accurate pricing a priority

Summary:

The UK's Competition and Markets Authority (CMA) has reviewed the pricing practices of 139 grocery stores in England and Wales, finding that many are breaching consumer law by displaying inaccurate or missing prices. The review, which included on-site inspections and checks on a sample of products, found that 60% of errors resulted in a higher price being charged at the till. The majority of issues were found at independent food stores and symbol convenience stores, with the most common types of errors including missing prices, conflicting prices, and prices not being clearly legible. The CMA has published compliance materials to help retailers comply with the law and is urging trade associations to share these materials with their members.