GRI

Benchmarking: Adoption of Good Practices in Public Service Delivery to Improve the Quality of Human Rights Complaint Services

News Human rights Indonesian General Updates
Date: 16th May, 2024 Source: National Commission on Human Rights Country: Indonesia Original Source

Brief

Summary:

The National Commission on Human Rights (Komnas HAM) in collaboration with the Provincial Government of West Java and the City Government of Bandung organized a coordination and benchmarking activity to replicate best practices in public service delivery. The event aimed to identify challenges in improving public services, particularly in the sector of human rights complaints, and to enhance the quality of services provided by the Sentra Layanan Informasi Pengaduan (SeLIP) HAM Komnas HAM. The activity involved benchmarking with the Mal Pelayanan Publik (MPP) Digital of the Provincial Government of West Java and the MPP Kota Bandung, with a focus on digitalization of public services, inclusivity, and innovation.

Jakarta – Komnas HAM melalui Biro Dukungan Penegakan HAM melaksanakan kegiatan koordinasi dan Benchmarking terkait penerapan digitalisasi layanan dan penyelenggaraan pelayanan publik terpadu. Kegiatan yang diselenggarakan pada 6-8 Mei 2024 ini dilaksanakan dengan menyandingkan penyelenggaraan layanan publik terpadu pada Sentra Layanan Informasi Pengaduan (SeLIP) HAM Komnas HAM dengan Mal Pelayanan Publik (MPP) Digital Pemerintah Provinsi

This content is restricted.

Highlights content goes here...

Jakarta – Komnas HAM melalui Biro Dukungan Penegakan HAM melaksanakan kegiatan koordinasi dan Benchmarking terkait penerapan digitalisasi layanan dan penyelenggaraan pelayanan publik terpadu. Kegiatan yang diselenggarakan pada 6-8 Mei 2024 ini dilaksanakan dengan menyandingkan penyelenggaraan layanan publik terpadu pada Sentra Layanan Informasi Pengaduan (SeLIP) HAM Komnas HAM dengan Mal Pelayanan Publik (MPP) Digital Pemerintah Provinsi

This content is restricted.

National Commission on Human Rights

Quick Insight
RADA.AI
RADA.AI
Hello! I'm RADA.AI - Regulatory Analysis and Decision Assistance. Your Intelligent guide for compliance and decision-making. How can i assist you today?
Suggested
Related Documents
Thousands of sick and disabled people to get life-changing support into work
Date: 4th Sep, 2025 Source: Department for Work and Pensions Country: United Kingdom
News Employment & labor General Updates
Financial authorities, MG Insurance Insurance Agreement is transferred to non -reporting (bridge insurance company)
Date: 3rd Sep, 2025 Source: Financial Services Commission Country: South Korea
News Corporate Finance & M&A General Updates
BYD exports Thai -made electric vehicles to Europe
Date: 3rd Sep, 2025 Source: Ministry of Trade (Ticaret Bakanlığı) Country: Turkey
News Consumer protection General Updates

Form successfully submitted. One of our GRI rep will contact you shortly

Thanking You!

Click here

Enter your Email

Enter your registered username/email id.

Enter your Email

Enter your email id below to signup.
Individual Plan
  • Designed for Growing Compliance Teams
$125 / month OR $1250 / year
Features
  • • Coverage for 20 jurisdictions
  • • Monitoring from 500+ regulatory authorities
  • • AI compliance summaries
  • • RaDa.ai : Single-Role
Best for: Researchers, Legal professionals, Academics
Subscribe Now
Enterprise Plan
  • Perfect for Global Enterprises
Contact for Pricing
Features
  • • Custom jurisdictional coverage
  • • Custom monitoring of regulatory authorities
  • • RaDa.ai : Customizable multi-role
  • • Custom reporting and dashboard capabilities
  • • API access for seamless integration
Best for: Law Firms, Corporations, Government Bodies
Contact Sales