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Brief
On December 20, 2024, the National Civil Aviation Agency (ANAC) issued an update regarding "Anac wants to hear from you! Help improve air transport in Brazil". The agency has made a questionnaire available online for passengers to share their opinions and suggestions about air travel in Brazil. This effort aims to create a Survey of Satisfaction and Perceived Quality of Air Services (PSP) that reflects the real needs and expectations of passengers, making flights more comfortable, safe, and efficient.
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