Transformation: Getting it right

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Summary:

The Intellectual Property Office (IPO) has been piloting its new patents service, which aims to make applying for, managing, and monitoring patents easier. As of January 2024, the IPO has achieved three key milestones: successful registration of the first customers for their IP account, completion of the new online IP search tool, and consolidation of data onto new systems. However, the launch of the new patents service has been delayed to late 2024 due to the complexity of the work. The IPO plans to offer in-person drop-in sessions for customers to try out the new service before launch and is working with the Chartered Institute of Patent Attorneys (CIPA) to provide training materials. The IPO is also planning the launch of trade marks, designs, and tribunal services in late 2025. The Transformation team is still working on finishing the development of the new patents service and will continue to roll out new features over the coming months.