US Department of Labor, Office of the Trade Representative find evidence of denial of labor rights at Atento call centers in Hidalgo

Summary:

The U.S.-Mexico-Canada Agreement's Interagency Labor Committee has requested the Mexican government conduct a review at Atento call centers in Pachuca de Soto, Hidalgo, due to evidence of workers' rights denials. The committee, co-chaired by the U.S. Department of Labor and the Office of the Trade Representative, found evidence of freedom of association abuses, including unlawful terminations of workers for union organizing and interference with union activities. The review request is pursuant to the USMCA's Rapid Response Mechanism, which aims to address violations of workers' rights.