The number of complaints against insurers and brokers has decreased, while against banks and microfinance organizations it has increased: results of the first quarter

News Financial services Reports

Date: 5th May, 2025 Source: Central Bank of Russia Country: Russia Original Source

Brief

On "05/11/2024", the "Bank of Russia" reported a decrease in complaints against insurers and brokers, while complaints against banks and microfinance organizations have increased. This is attributed to changes in procedures for disputing insurance coefficients, as well as improved measures by banks to prevent phishing scams and inform customers about services offered with loans.

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Central Bank of Russia

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The number of complaints against insurers and brokers has decreased, while against banks and microfinance organizations it has increased: results of the first quarter

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The number of complaints against insurers and brokers has decreased, while against banks and microfinance organizations it has increased: results of the first quarter

Brief

Central Bank of Russia

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