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Brief
On 27/02/2025, the Ministry of Housing, Communities & Local Government (MHCLG) issued an update regarding Using automation to save time processing consultation responses. The City of London Corporation partnered with the MHCLG Digital Planning programme to test email processing automation, which allowed them to automate response processing using Microsoft 365 and create a detailed SharePoint database. This approach simplified the process of collating responses and reduced manual work, freeing up staff time for other priorities.
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