6 February 2025The Fair Work Ombudsman and Australian Border Force (ABF) officers from the Department of Home Affairs have made surprise inspections this week of about 40 Melbourne businesses employing migrant workers.Businesses, mostly in the food sector, were inspected across Melbourne’s CBD and 11 other suburbs: Ashburton, Burwood, Clayton, Docklands, Fitzroy, Footscray, Laverton North, Maribyrnong, Port Melbourne, South Melbourne, and Truganina.Fair Work Inspectors checked time and wage records, including pay slips, to ensure that vulnerable migrant workers were being paid their correct wages and entitlements. Inspectors also ensured workers had been provided the Fair Work Information Statement and Casual Employee Information Statement.The focus of the joint inspections was on fast food outlets, restaurants and cafés, but inspections also extended to businesses in the retail, hair and beauty, wholesaling and manufacturing sectors.The on-the-ground inspections, which began on Monday, targeted those employing sponsored visa holders under the Temporary Skills Shortage (subclass 482) visa program. In Australia, ‘chef’ is one of the top occupations for sponsored visa holders.ABF Sponsor Monitoring Unit officers provided employers with information about migrant worker protections under the Migration Amendment (Strengthening Employer Compliance) Act, which came into effect in July last year to combat the exploitation of temporary migrant workers.The Australian Government has introduced the Strengthening Reporting Protections Pilot and Workplace Justice Visa Pilot to address migration-related barriers that can deter temporary migrants from reporting exploitation or seeking workplace justice. The Department of Home Affairs is administering both pilot programs.Fair Work Ombudsman Anna Booth said the Melbourne inspections were part of a continuing national program of audits by the FWO and Home Affairs that assess the compliance of approved sponsors of temporary migrant workers.“Fair Work Inspectors together with ABF officers have been on the ground in Melbourne this week holding employers to account,” Ms Booth said.“Workplace breaches that involve migrant workers may be particularly serious as these workers can be vulnerable to exploitation. We find they are often unaware of their workplace rights or unwilling to speak up if something seems wrong.“It is crucial visa holders know that they have the same workplace rights as all other workers, and protections for visas exist if they call out workplace exploitation. We urge workers with concerns about wages and entitlements to reach out to us.”Ms Booth noted that the fast food, restaurants and cafés sector remained a priority area for the FWO and urged employers to prioritise compliance.“Employers should access our free tools and resources to ensure they’re meeting their obligations, or contact the FWO directly for free advice.”ABF Commander Field Operations and Sponsor Monitoring, Ben Biddington, said the joint activity reinforces that Australia will not tolerate exploitation and abuse of migrant workers or its visa programs.“Migrant workers play a key part in the economy. There is no place in Australia for employers who exploit them,” Commander Biddington said.“Our message is clear to employers: do the right thing and abide by your obligations. Don’t exploit vulnerable workers or abuse our visa regime — there is no excuse and the consequences could be severe.”A particular focus ABF officers brought to this joint activity was ensuring sponsored visa holders were not subject to exploitation, were working in nominated positions and were not abused by excessive hours or unsafe work practices.“It has never been easier for employers to do the right thing,” Commander Biddington said.“They are able to easily check the work rights of prospective employees by using Home Affairs’ dedicated Visa Entitlement Verification Online system to ensure they do not inadvertently allow illegal work.“The new laws make it a criminal offence for employers to use a person’s immigration status to exploit them in the workplace.”Criminal penalties under the migration laws include up to two years’ jail and/or a fine of up to $118,800.The FWO’s investigations continue after the site visits.The joint inspections follow similar audits of food businesses in Sydney in November and Brisbane in October.Employers and employees can visit www.fairwork.gov.au or call the Fair Work Infoline on 13 13 94 for free advice and assistance about their rights and obligations in the workplace. A free interpreter service is available on 13 14 50. Information can also be provided to the FWO anonymously, including in 16 languages other than English.The FWO has resources for visa holder workers. The FWO also has interactive tools to help employers and employees in the fast food, restaurants and cafés sector, and for any franchisees.Employers can also use the FWO’s pay calculator and Small Business Showcase. Employees can also seek information from their employer or their union, if they are a member.More information on changes under the Migration Amendment (Strengthening Employer Compliance) Act can be found at Migrant worker protections (homeaffairs.gov.au).Information on the new criminal underpayment laws, for intentional underpayments, can be found at Criminal prosecution (fairwork.gov.au).
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