HMRC internal manual Complaint Handling Guidance

News Financial services Guidance

Date: 14th Jan, 2025 Source: Her Majesty’s Revenue and Customs (HMRC) Country: United Kingdom Original Source

Brief

"On 14/01/2025, HMRC issued an update regarding HMRC internal manual Complaint Handling Guidance. This update provides guidance on defining and recognising a complaint, specifically in relation to financial redress for mistakes made by HMRC."

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Her Majesty’s Revenue and Customs (HMRC)

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HMRC internal manual Complaint Handling Guidance

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HMRC internal manual Complaint Handling Guidance

Brief

Her Majesty’s Revenue and Customs (HMRC)

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