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Brief
On November 22, 2024, the Canadian Radio-television and Telecommunications Commission (CRTC) issued an update regarding CRTC consults on making it easier for Canadians to choose the best Internet and cellphone plans. The CRTC is launching three public consultations to enhance customer notification, remove barriers to switching plans, and improve self-service options, aiming to give Canadians more control over their internet and cellphone services.
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