Telstra pays $3 million penalty for Triple Zero outage

News Telecom & Connectivity Sanctions & Fines

Date: 11th Dec, 2024 Source: Australian Communications and Media Authority (ACMA) Country: Australia Original Source

Brief

On 11/12/2024, the Australian Communications and Media Authority (ACMA) issued an update regarding Telstra pays $3 million penalty for Triple Zero outage. The fine was imposed after a 90-minute disruption to the emergency call centre on March 1, 2024, resulting in 473 breaches of rules due to incorrect backup phone numbers used by Telstra, affecting 127 calls and preventing the transfer of caller's digital location information.

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Australian Communications and Media Authority (ACMA)

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Telstra pays $3 million penalty for Triple Zero outage

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Telstra pays $3 million penalty for Triple Zero outage

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