Board of Directors partially accepts request to annul provisions of the General Regulation on Consumer Rights for Telecommunications Services

News Telecom & Connectivity Law & Policy Updates

Date: 5th Dec, 2024 Source: National Telecommunications Agency (Anatel) Country: Brazil Original Source

Brief

On 05/12/2024, the National Telecommunications Agency (Anatel) issued an update regarding "Board of Directors partially accepts request to annul provisions of the General Regulation on Consumer Rights for Telecommunications Services". The decision reflects a balance between consumer protection and economic development. The Anatel accepted some provisions of the new regulation but rejected others, including restrictions on altering service offers and automatic migration of consumers.

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National Telecommunications Agency (Anatel)

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Board of Directors partially accepts request to annul provisions of the General Regulation on Consumer Rights for Telecommunications Services

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National Telecommunications Agency (Anatel)

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Board of Directors partially accepts request to annul provisions of the General Regulation on Consumer Rights for Telecommunications Services

Brief

National Telecommunications Agency (Anatel)

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