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Brief
"On 28/11/2024", the "Competition and Markets Authority" issued an update regarding "CMA letter to Monzo about breaching Parts 3, 7, 8 and 12 of the Retail Banking Order". The authority found that Monzo failed to comply with various regulations, including publishing inaccurate survey results, omitting unarranged overdraft charges, and failing to disclose representative rates for lending products. This non-compliance had significant consequences for customers, particularly small businesses.
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